In what circumstances could I be denied coverage under my insurance plan?
Skip to main content
Smartphones
Feature phones
HMD Skyline
Smartphones
Feature phones
HMD Skyline
About
Who we are
Newsroom
Self-repair
Device recycling
Repair, reuse, recycle
Device recycling
Support
New Zealand
Support home
Support Topics
Device
Accessories
Servicing and repairs
Back
In what circumstances could I be denied coverage under my insurance plan?
Your insurance claim may be denied if any of the following applies:
If the plan activation is not completed as per the activation instructions given by Servify.
If any damage or loss has occurred to the covered device prior to completing the mandatory activation process
The damage has occurred within the first 7 (seven) calendar days of activating of the plan (known as the “Ineligible Period”)
If any unauthorized modification is discovered on the covered phone
Did you find this helpful?
Yes
No