Effective April 16, 2023
This statement supplements HMD Global Privacy Policy for products and services. It describes how your personal data is processed for credit score checks.
If you wish to subscribe to our products, your credit score must be verified by an independent country-specific service provider to determine if the credit can be granted. The country-specific terms on credit score checks have been listed below. Your basic information and subscription information are collected by us from you when you fill the form to subscribe to a product. The credit score check process requires that your personal data is disclosed to the credit score service provider and combined with its credit information.
Your personal data is processed to determine your credit score as a prerequisite for granting the credit for you to subscribe to our products. In case you do not provide us the necessary data, subscription cannot be granted. If you choose to purchase our products instead of subscribing them, your credit score is not determined.
| Credit score check | ||
|---|---|---|
| Why are we processing your data? | What is the basis for processing data? | What data are we processing? |
| Determining credit score: We use credit score to determine if HMD’s products can be subscribed to. | Your consent: Your credit score is determined based on your one-time consent, and your right to withdraw your consent is applied automatically when your consent expires after your credit score is determined. | Basic information: Name, title, date of birth, gender, address, phone number, and email address. Subscription information: Products subscribed to. Credit information: Outstanding balance of purchases, fees, and interests, and purchase and payment history including possible defaults. |
| Providing your data to the credit score service provider: Your data is disclosed to the credit score service provider for calculating your credit score by automated means as described below. Credit score service providers process your data as independent controllers, and they have been listed below. | Your consent: Your credit score is determined based on your one-time consent, and your right to withdraw your consent is applied automatically when your consent expires after your credit score is determined. | Basic information: Name, title, date of birth, gender, address, phone number, and email address. Subscription information: Products subscribed to. |
| Providing payment details to the credit score service provider: We will disclose the status of your account to the credit score service provider when our contract with you requires to do so. This may affect your future credit score positively or negatively. | Contract between us: If positive credit reporting is relevant in your country, it is necessary for your subscription that the score remains accurate throughout the subscription period. | Credit information: Outstanding balance of purchases, fees, and interests, and purchase and payment history including possible defaults. Changes in subscriber status: Any unanticipated change in your account status such as payment plan updates, settlements, complaints, or changes of residency, which might affect your credit score. |
| Complying with legal obligations: When you have a long-term agreement with us, we need to verify periodically that you are not subject to sanctions. | Legal requirement to comply with sanctions and our legitimate interests of preventing money-laundering, terrorist financing and other offenses. | Basic information: Name, date of birth, gender, and address. |
| Developing products and services: We compare accepted credit scores and their default rates to determine the acceptable credit score level and improve our products and services. | Legitimate interest of developing our products and services. | Credit score. Credit information: Outstanding balance of purchases, fees, and interests, and purchase and payment history including possible defaults. |
How long is the data retained?
Basic information, subscription information, credit information, and credit score are retained for 6 years after the subscription.
Automated decision-making for determining the credit score
An acceptable credit score is necessary for entering into a contract with us. The assessment of your credit score and the consequent decision-making of approving the credit has been automated in order to make fast and accurate decisions without human errors. If you wish to request human intervention for the credit decision, express your points of view, or contest the credit decision, please contact us at https://www.hmd.com/en_int/support. If you ask us to review the decision, please be prepared to provide supporting evidence for your views. We recommend that you obtain a credit report in order to verify its accuracy and, if relevant in your country, check if your electoral register address is up to date.
We ensure that the scorecards used to calculate your credit score are validated and tested regularly to ensure that the scores are calculated accurately. The scoring methods are based on objective, consistent and fair criteria in accordance with international standards.
Automated decision-making is used to review that you:
The credit score also takes into consideration the number of your good and delinquent accounts (or no accounts at all) as well as the time you have been registered in the official records. The credit score may also consider the sums of your accounts and the time passed since payments and defaults. The decision-making is never based on your characteristics such as religion, race, political beliefs, sexual orientation, disability, or criminal record.
Country-specific information on service providers
Your information is disclosed to a credit score service provider which processes your personal data as an independent controller. Country-specific credit score service providers are listed below:
Germany
United Kingdom
You can find previous versions of this document here: