What is Softlock?

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What is Softlock?

All subscription devices come with HMD Soflock installed. It does not affect the everyday performance of the device. Softlock allows us to remotely lock your device to protect your user data if it gets lost or stolen.

We may also lock the device if we are unable to charge your payment card and you fall behind on payments. However, we will always send you plenty of email and message notifications in advance before taking this step.

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