You can report the device as stolen from the My Account page. First, we’ll lock the device to protect your personal data. You will then need to obtain a police report to attach to the form. You will then be charged a replacement fee of £40 and we will ship the replacement device as soon as possible. It is important that you provide detailed and complete information when you report a device as stolen, because the insurance company will use that information to assess the claim we will submit. If the claim is not successful, you will be liable to pay the device replacement value, minus the replacement fee already paid. Please note that there are different forms for stolen devices and for lost devices.