Save when you trade in
Interested in a brand-new HMD device? Trade in your old smartphone or tablet and you could enjoy money off. Your old smart device doesn’t have to be a HMD phone. By trading in, you’ll be actively doing your bit to help reduce e-waste by preventing your old device from ending up in the landfill.
Why choose to trade in?
When you trade in your old smartphone or tablet, you’ll receive a fair valuation of your old device and a discount on your brand-new HMD phone or tablet. There’s no waiting around, and your discount will be applied immediately to your purchase. This means you could make a tidy saving while helping to protect the planet too.
All brands accepted
Fair valuation
Immediate discount
Protect the planet
How does it work?
1. Valuate your old smartphone and get your discount
Complete the trade-in wizard on the purchase page to get an estimated value for your old device. You can then get this value discounted off your purchase and receive a confirmation email, including the valuation, once you’ve completed the purchase.
2. Print your pre-paid shipping label
Click Ship my device in your confirmation email. A pre-paid shipping label will then be generated for you to print and ship to us along with your old smart device.
3. Ship your old device
First, reset your old handset to factory settings. Then, use the shipping label to send it to us. Your old device will then receive a second, in-person valuation, and you may be notified with an updated valuation.
4. Accept or decline valuation
If you accept the updated valuation, we’ll charge you the difference between the estimated valuation and updated valuation. If you decline it, we’ll return your old device and charge you the sum initially discounted from your new purchase. That way, there’s no hanging around.
For further information about how trade in works, check out the Terms & Conditions.
5. Remorse period returns and trade-ins
If you return your new HMD device during the remorse period, the discount that you received for your trade-in device will be given back to you as store credit that can be used in the HMD phones online store within 12 months.
Let’s get started…
Already have a HMD smart device in mind, or just excited to explore the range? Either way, there are plenty of models to choose from, each delivering on our signature durability, security, and head-turning design. Simply choose your new smartphone or tablet and begin your trade-in.
Taking responsibility. Choosing sustainability.
Our trade-in policy is simply part of a bigger, more sustainable picture. It’s why our devices are built to last longer, to do better and we’re now going even further. From our efforts to cut e-waste to our partnerships with environmental causes, we’re taking real action to help protect our planet.
