Why was a faulty Android update rolled out to my phone?

Skip to main content
Support home

Support Topics

Nokia 3.1 Plus update error

Why was a faulty Android update rolled out to my phone?

We work hard to test updates before they go live, but this was a rare occasion where one error went undetected. As soon as we were made aware of the issue, we halted the update to other devices. We are very sorry for any inconvenience caused, and we’ll now do our best to resolve the issue for all users affected.

Did you find this helpful?

Cookie settings

We use cookies and similar technologies to improve your experience and for personalization of ads. By clicking "Accept all", you agree to the use of cookies and similar technologies. You can change your settings at any time by selecting "Cookie Settings" at the bottom of the site. Learn more about our cookie policy.