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Security, Privacy and Compliance

HMD is strongly committed to conducting its activities in accordance with the highest standards of ethical conduct. Compliance is an important part of everyone’s role at HMD, guiding how we work and make decisions together every day. On top of compliance, both privacy and security are key considerations in the creation and delivery of our products and services.

Security & Privacy

At HMD, your security and privacy are our top priorities. We are committed to protecting your data and respecting your privacy, ensuring system integrity, and adhering to the latest security and privacy standards and legislation. HMD’s information security management system has an ISO 27001 certification which demonstrates our robust approach to information security management. We continuously improve our processes to meet the evolving threats to safeguard your data.

Additionally, HMD's privacy management system is ISO 27701 certified, which signals our adherence to the highest international standards for data privacy and security. Protecting your personal data and ensuring transparency in how we collect, use, and safeguard such data is at the core of our operations. Our Privacy Policy and related Supplements outline what personal data we collect and for which purposes, the measures we take to keep your data secure and the choices you have regarding your data.

We are dedicated to building and maintaining a robust security infrastructure for HMD manufactured devices. Our commitment to privacy and security is underscored by the deployment of a centralized and secure infrastructure located in Finland, where essential components – including software build environments, signing servers, and security scanning frameworks – are hosted on the Google Cloud Platform.

Customer data collected by HMD from its devices sold in regions such as Europe, the United States and India is stored and processed within this secure, GDPR-compliant Google Cloud Platform in Finland, which enables us to provide a highly secure and reliable foundation for customer data.

Compliance

HMD’s Code of Conduct and other company policies contain general guidelines for conducting business with the highest standards of ethics, which each HMD employee is obliged to follow in their daily work. Our Supplier Code of Conduct sets the standards which HMD expects each of our suppliers to follow. HMD has a robust compliance program supervised by the HMD Compliance Committee consisting of employees from multiple different functions, ensuring that compliance is integrated into all parts of the business. We encourage anyone with concerns about potential illegal or unethical activity to report them through our confidential whistleblowing channel.

Certifications and Awards