HMD XR21 user guide

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HMD XR21

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Network services and costs

Using some features and services, or downloading content, including free items, requires a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features.

Important: 5G might not be supported by your network service provider or by the service provider you are using when travelling. Ask your network service provider for details. If 5G is not supported by your network service provider, it is recommended that you change the highest connection speed from 5G to 4G. To do this, on the home screen, tap Settings > Network & Internet > SIMs, and switch Preferred network type to 4G.

For more information, contact your network service provider.

Note: Using Wi-Fi may be restricted in some countries. For example, in the EU, you are only allowed to use 5150‑5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15‑5.25 GHz Wi-Fi indoors. For more information, contact your local authorities.
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Useful Links

Software Updates
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM cards
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen
  • Use your eSIM
Product and safety information
  • For your safety
  • Network services and costs
  • Emergency calls
  • Take care of your device
  • Recycle
  • Crossed-out wheelie bin symbol
  • Battery and charger information
  • Small children
  • Nickel
  • Medical devices
  • Implanted medical devices
  • Hearing
  • Protect your device from harmful content
  • Vehicles
  • Potentially explosive environments
  • Wet or dusty conditions
  • Certification information
  • About Digital Rights Management
  • Copyrights and other notices

Set Location And Language

Europe