Why did my phone restart itself?

Skip to main content
Support home

Support Topics

  • Device
  • Accessories
  • Servicing and repairs
  • Shopping online
  • How can I safely clean and disinfect my Nokia or HMD phone?
Nokia 3.1 Plus update error

Why did my phone restart itself?

In order to get your device on the latest, stable software version, we had to push an update to it that would have forced your phone to restart. These updates were scheduled in a way that we hoped would minimize interruptions. We apologize if your device restart caused any inconvenience.

Did you find this helpful?