HMD XR21 user guide

Skip to main content
We need a better phone for our mental health. Learn more about The Better Phone Project and join our discussion "Attention and finding balance"
All Devices
Download

HMD XR21

Download

Insert the SIM cards

Insert the cards

Insert the cards
  1. Open the SIM card tray: push the tray opener pin in the tray hole and slide the tray out.
  2. Put the nano-SIM in the SIM slot on the tray with the contact area face up.
  3. If you have a second SIM, put it in the SIM2 slot.
  4. Slide the tray back in.

Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, for example, making a call, the other may be unavailable.

If you have an eSIM card

If you have an eSIM card instead of a physical SIM card, switch on your phone and follow the instructions on the phone. To be able to activate your eSIM, you need a Wi-Fi connection. To purchase an eSIM card, contact your network operator. Note that if you have a single-SIM phone, you can only have one SIM card, physical or eSIM, active at a time. If you have a dual-SIM phone, you can have two physical SIM cards or a physical SIM and an eSIM active at a time. For information on eSIM cards, contact your network operator.

Note: Pre-installed system software and apps use a significant part of memory space.
Did you find this helpful?

Useful Links

Software Updates
Get started
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM cards
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen
  • Use your eSIM

Set Location And Language

Europe