I have ordered a repair kit from iFixit, but the wrong parts have been delivered. What should I do?

Skip to main content
We need a better phone for our mental health. Learn more about The Better Phone Project and join our discussion "Attention and finding balance"
Support home

Support Topics

  • Device
  • Servicing and repairs
Check if your warranty is valid
QuickFix repairability

I have ordered a repair kit from iFixit, but the wrong parts have been delivered. What should I do?

For questions about delivery, returns, or anything else regarding the repair kits, contact iFixit using the email address applicable to your region.

Customers in Great Britain, Norway, Switzerland, and EU countries:

[email protected] 9:00 AM to 4:00 PM CET, Mon-Fri Languages: German, English, French, Italian

Customers in Australia:

[email protected] 8:00 AM to 5:00 PM PST, Mon-Fri Languages: English

Did you find this helpful?