For questions about the repair process and any problems that occur, contact iFixit using the email address applicable to your region.
Customers in Great Britain, Norway, Switzerland, and EU countries:
eustore@ifixit.com 9:00 AM to 4:00 PM CET, Mon-Fri Languages: German, English, French, Italian
Customers in Australia:
ausupport@ifixit.com 8:00 AM to 5:00 PM PST, Mon-Fri Languages: English