Why is my phone feeling warm, closing apps or occasionally slowing down?

Skip to main content
Support home

Support Topics

  • Device
  • Accessories
  • Servicing and repairs
  • Warranty, maintenance and service contracts
  • Shopping online
  • How can I safely clean and disinfect my Nokia or HMD phone?
Battery and charging

Why is my phone feeling warm, closing apps or occasionally slowing down?

During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, dim display during a video call, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorized service facility.

Did you find this helpful?