How can I perform a factory reset and wipe my phone's data?
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Cleaning your mobile phone
How can I safely clean and disinfect my Nokia or HMD phone?
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Do KaiOS based feature phones have WhatsApp?
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Tips for better battery life
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Charge faster with Quick Charge
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My charging cable doesn’t match my Nokia 6.1 Plus. What should I do?
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Use Google Lens to interact with your photos
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Get to know all the features of Google Photos
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Files and storage
How can I erase the SD card in my Nokia 8110?
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GPS, Bluetooth, and other connections
How can I enable GPS location on my Nokia 8110?
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Issues, support and device information
How can I restart the phone?
How do I reboot my smartphone when it’s not responding?
Why does my phone feel warm when it's charging or when I'm using it?
How do I hard reset my smartphone and completely restore it to the original factory settings?
How can I perform a factory reset and wipe my phone's data?
Where can I get support for my Lumia smartphone?
Where can I find the IMEI number for my phone?
Where can I find the PSN number on my Nokia or HMD tablet?
Why is my phone feeling warm, closing apps or occasionally slowing down?
Language and input settings
How can I enable predictive text on my Nokia 8110?
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How do I turn off the vibration for hard-key touches?
Networks, Wifi and mobile data
How can I connect my Nokia 8110 to a Wifi network?
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How can I reset my smartphone's network settings?
Security and privacy
How can I add and delete fingerprints stored on my phone?
How to use the “Find my phone” feature?
Screen pinning: let others look at your phone securely
What should I do if I've forgotten my phone's lock code?
How can I change the screen lock on my Nokia 8110?
Smart lock: Keep your phone unlocked in safe places
How do I manage app recommendations?
Software and updates
Why has the function of my power button changed?
How do I update the software over-the-air on my Nokia 8110?
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Updating the system through OTA seems to fail. What should I do?
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There isn’t enough free space to install an update. What can I do?
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Ringtones and personalization settings
How can I set a personalized ringtone on my Nokia 8110?
How can I set the ringtone on my Nokia 8110?
How can I set a ringtone specific to a contact?
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Customize the task bar
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How can I import contacts from mail or a SIM to the device?
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Media and other features
How do I take a screenshot on Nokia and HMD smartphones?
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Use split-screen: take multitasking to next level
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Nokia 3.1 Plus update error
What is the error and how did it occur?
Why was a faulty Android update rolled out to my phone?
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Why did my phone restart itself?
My software version number suggests that my phone has been affected, but I don’t know if I received the over-the-air update. How do I know if my phone has been fixed?
My phone has restarted itself, but I keep receiving a notification that a recent software update has failed. What should I do?
I have received the OTA update, but I still get an error message every week. When will the error messages stop?
My phone has not received an update that fixes the issue. What should I do?
I'm updating my phone using the manual updater app. Where can I find the instructions?
Nokia G60 proximity sensor not working
Why is the proximity sensor on my Nokia G60 not working?
Back
How can I perform a factory reset and wipe my phone's data?
Navigate to
Settings
>
System
>
Reset options
>
Erase all data
. This will perform a factory reset.
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