What is not covered under Nokia phone device protection?

The following are not covered by Nokia phone device protection:

• Damage due to negligence, gross misconduct or normal wear and tear
• Cosmetic damages (dent on outer body damage, stripping of color, scratches, etc.)
• Software issues beyond the Manufacturer’s Limited Warranty, malware and damages to accessories
Theft or loss of the device
• Damage or loss of insured equipment following a fire.

You can find the complete list of exclusions in the terms and conditions of the plan.