Nokia 2 user guide

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Nokia 2

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Calls

Make a call

  1. Tap phone.
  2. Type in a number, or tap group and select a contact you want to call.
  3. Tap phone. If you have a second SIM inserted, tap the corresponding icon to make a call from a specific SIM.

Answer a call

When the phone rings, swipe up to answer.

Tip: Don't want to keep your phone in silent mode, but can't answer right now? To silence an incoming call, press the volume down key. You can also set your phone to mute the ringing when you pick the phone up: tap Settings > Motion > Mute on pickup.

If you want to be able to quickly reject a call, tap Settings > Motion > Turn over to reject call. When there is an incoming call, turn the phone over to reject the call.

Reject a call

To reject a call, swipe down.

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Useful Links

Software Updates
  • Keys and parts
  • Insert or remove SIM and memory card
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Lock or unlock your phone
  • Use the touch screen
Connect with your friends and family
  • Calls
  • Contacts
  • Send and receive messages
  • Mail
  • Get social

Set Location And Language

Asia

Europe

Africa

ANZ

Latin America

North America

International

Contact the support team

Chat with us

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Email us

Tell us about your problem and we'll get back to you via email.

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Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

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Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started