How long does it take to get my device protection claim handled?

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Claims and repairs
  • How can I get my Nokia device repaired under the Manufacturer’s Limited Warranty if I find an issue with it?
  • How long does it take to get my device protection claim handled?
  • How much do I pay for the repair or replacement?
  • In what circumstances could I be denied coverage under my device protection plan?
  • What is the process for requesting a repair for my covered Nokia device?

How long does it take to get my device protection claim handled?

Generally, you will get your repaired/replaced device back within 7-12 days from the time you submit all required information. Actual repair time may vary depending on the availability of parts and replacement devices.

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