How much do I pay for the repair or replacement?

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Claims and repairs
  • How can I get my Nokia device repaired under the Manufacturer’s Limited Warranty if I find an issue with it?
  • How long does it take to get my device protection claim handled?
  • How much do I pay for the repair or replacement?
  • In what circumstances could I be denied coverage under my device protection plan?
  • What is the process for requesting a repair for my covered Nokia device?

How much do I pay for the repair or replacement?

If the damage is covered by Nokia device protection (subject to fulfilment of mandatory conditions), you will only pay the deductible as indicated in the plan confirmation. You will be notified of any other charges not covered under the plan before accepting the repair or replacement. If the device is covered under Nokia device extended warranty, you don't have to pay any additional amount on the repair (subject to fulfilment of mandatory conditions).

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