I don't know the password for My Account, what should I do?

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  • Where can I shop for Nokia phones?
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My Account
  • What are the benefits of creating an account?
  • How can I create an account in the HMD shop?
  • I don't know the password for My Account, what should I do?
  • Do I need to create an account to make a purchase?
  • How can I delete my account?

I don't know the password for My Account, what should I do?

With My Account, there is no need to memorise a password. My Account uses a secure, one-time PIN login method. To log in, all you have to do is enter your registered email address when prompted. We will then email you a one-time use PIN code that you can use to log in.

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