My phone has not received an update that fixes the issue. What should I do?

Skip to main content
Nokia 3.1 Plus update error

My phone has not received an update that fixes the issue. What should I do?

The vast majority of Nokia 3.1 Plus software issues were resolved with an over-the-air update. However, for the few devices that did not connect to the internet while that update was being rolled out, a manual software update is needed.

Here is how you can check your software and manually update your phone:

  • Search for (app name) from the Google Play Store
  • Install the app
  • Install and SD card into your phone
  • Run the app
  • The app will first check if your software needs updating
  • If your software needs updating, the app will show you a set of instructions

The update instalation instructions can be found here. Please follow them carefully during the update process.

Considerați utile aceste informații?

Setări privind modulele cookie

Folosim module cookie și tehnologii similare pentru a-ți îmbunătăți experiența și pentru personalizarea anunțurilor. Dacă faci click pe „Acceptare toate”, ești de acord cu utilizarea modulelor cookie și a tehnologiilor similare. Poți modifica oricând setările selectând „Setări module cookie” din partea de jos a site-ului. Află mai multe despre politica privind modulele cookie.