In what circumstances could I be denied coverage under my insurance plan?

Skip to main content
Support home

Support Topics

  • Device
  • Accessories
  • Servicing and repairs - For Pick up & Drop off service
  • Do KaiOS based feature phones have WhatsApp?
  • How can I close an app that has stopped working?
  • How can I close an app?
  • How can I clear the cache of an installed app?
  • How can I remove an app from my phone?
  • How do I move apps to an SD card?
Insurance and extended warranty

In what circumstances could I be denied coverage under my insurance plan?

Your insurance claim may be denied if any of the following applies:

  • If the plan activation is not completed as per the activation instructions given by Servify.
  • If any damage or loss has occurred to the covered device prior to completing the mandatory activation process
  • The damage has occurred within the first 7 (seven) calendar days of activating of the plan (known as the “Ineligible Period”)
  • If any unauthorized modification is discovered on the covered phone
Did you find this helpful?