Can I cancel the subscription shortly after starting it?

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Can I cancel the subscription shortly after starting it?

Yes. All subscriptions are subject to a 14-day cancellation period which starts on the day the subscription device is delivered. There is no fee for canceling your subscription during the withdrawal period. If you cancel during the withdrawal period, you will be issued a full refund when the device is returned to us.

If you cancel the subscription after the withdrawal period but before the end of your 90-day contract period, you will have to return the device and pay a fee equal to the monthly fees remaining on your contract period. There is no fee for canceling your subscription after the contract period, but you must still return the device.

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HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.