I want to change my subscription to a specific device model, but I can’t see it as an option.

Skip to main content
Support home

Support Topics

  • Device
  • Servicing and repairs
  • Circular subscription service
  • Shopping online
Changing the subscription device
  • Can I change the device model?
  • How much does it cost to change subscription device?
  • How often can I change subscription device?
  • How long can I keep the subscription device in use?
  • I want to change my subscription to a specific device model, but I can’t see it as an option.
  • When I request a device model change, do I need to return the current device?

I want to change my subscription to a specific device model, but I can’t see it as an option.

We’ll update selection of devices available for subscription whenever new products are launched, so when you want to swap the device for another model, you’ll always have the latest ones to choose from. However, not all devices are available through the subscription. Click here to see the models currently available.
Did you find this helpful?

HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.