All subscription devices come with HMD Soflock installed. It does not affect the everyday performance of the device. Softlock allows us to remotely lock your device to protect your user data if it gets lost or stolen.
We may also lock the device if we are unable to charge your payment card and you fall behind on payments. However, we will always send you plenty of email and message notifications in advance before taking this step.
HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.