Can I change my device?

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  • How does Circular work?
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  • What happens to the device if I return it?
  • How do the Seeds of Tomorrow credits work?
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  • Can I change my device?
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  • What is My Account?
  • Does the subscription device belong to me?
  • I can’t find the answer to my question the FAQs. Who should I contact?
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Can I change my device?

You can choose to swap your chosen device at any point after the 90-day contract period. Just log in to your account to get started. We’ll send you another device and you will return the previous one with free postage. Your monthly fee will be updated accordingly. The device change fee is reduced by 50% on your second year and free of charge from the third year on. So, the longer you keep a device in use, the better your subscription gets.

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HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.