Can I cancel my HMD Mobile service but keep the subscription active?

Skip to main content
Support home

Support Topics

  • Device
  • Accessories
  • Servicing and repairs
  • Circular subscription service
  • Shopping online
Canceling your subscription
  • I just set up my subscription. Can I cancel it?
  • I want to cancel my subscription within the first 14 days
  • I want to cancel my subscription within the 90-day contract period
  • I want to cancel my subscription after the 90-day contract period
  • Can I cancel the subscription but keep my HMD Mobile service active?
  • Can I cancel my HMD Mobile service but keep the subscription active?

Can I cancel my HMD Mobile service but keep the subscription active?

If you have an HMD Mobile SIM as part of your subscription, it cannot be canceled independently of the whole subscription.

Did you find this helpful?

HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.