Can I change the device model?

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I’ve requested a device model change. When will the chosen device arrive?
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Changing the subscription device

Can I change the device model?

You can change subscription devices after the first 90-day contract period. A plan change fee will apply depending on how long you have had the current device. To change subscription device, head to My Account to get started.

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HMD Global Oy UK Branch, of 2 Kingdom Street, Level 2, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.